Whether in the office or at home: challenging conversations or tricky negotiations are part of everyday life. Participants learn how to master these situations confidently, purposefully and constructively in the future - in every situation!

In this compact full-time training course, participants develop communication and negotiation skills that they can use in everyday life and at work.

What participants learn:

Recognize conflicts at an early stage, react appropriately and de-escalate.

Use professional conversation and negotiation techniques confidently.

Maintain control even in difficult situations and achieve goals - at work and in private relationships.

Ideal for: Specialists and managers, employees in consulting and customer contact and anyone who frequently has to hold challenging conversations or deal with negotiation situations in their lives.

Information: The one-week course "Conducting difficult conversations confidently and negotiating successfully" takes place from Monday, August 24 to Friday, August 28 at the Kniestedter Herrenhaus (Braunschweiger Straße 137a) and costs 225 euros.

The registration deadline for working professionals is July 20, 2026. The course can also be booked as a one-week intensive course by people who do not wish to take educational leave. In this case, registration is possible until shortly before the start of the course.

Registration is required.

If you have any questions, please contact the Volkshochschule (0 53 41 / 839-36 04). Registrations are only possible in writing: Städtische Volkshochschule Salzgitter, Thiestraße 26 a, 38226 Salzgitter, Fax: 0 53 41 / 839-49 40 or vhsstadt.salzgitterde